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We’re looking for a Head of Recruiting Operations & Enablement to focus on ensuring our operational and systems capabilities fully support recruitment efforts as we continue to scale our business. In this role you will lead teams focused on recruiting enablement, recruiting data operations, and recruiting coordination.

Our strength as a recruiting team lies in our ability to understand the needs of the business and build scaled strategies to attract and hire a diverse group of individuals who collectively make up our unique and inspiring culture. The Head of Recruiting Operations will support this by managing recruitment related activities and equipping recruiters with the most effective tools to support the recruiting process and tracking recruiting metrics.

What you’ll do:

• Manage a high performing team to fully support recruitment operations, systems management, and recruiter enablement.
• Act as the liaison between the Talent Acquisition team and key internal partners to align around process and training needs. Partnerships include working with People Technology, Legal, Compliance, Compensation, Mobility, etc.
• Develop and refine recruiter onboarding and training programs.
• Create strategies that enable a strong candidate experience from the interaction model to back end satisfaction measurement.
• Drive recruitment technology assessment and prioritization in partnership with the Talent Acquisition leadership team and the People Technology team.
• Partner with the Talent Acquisition Leadership team to conduct a needs assessment to drive process efficiency and simplification. Use data to further refine key processes.
• Drive automation and efficiency across our recruiting systems and processes.
• Work to develop strategies that support overall capacity management, recruiter goal tracking, and scorecard development.
• Develop strategy to manage partnership contracts from technology providers, recruitment process outsourcing partners, and recruitment agencies. Partner with Head of Talent Acquisition to support systems budget and contract management.

What we’re looking for:

• Prior experience building and managing a recruiting operations team in a complex high growth environment.
• Experience managing recruiting tools and systems including process design and integration.
• Successful track record managing a high volume scheduling function.
• Demonstrated experience managing process improvement efforts.
• Experience building recruiter communications and training programs.
• Ability to work with cross functional partners to identify opportunities and deliver solutions.
• Background working with budgets, data analysis, and contract management.

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