Notarize is looking for a Head of Total Rewards and People Operations to set a bold vision for compensation and benefits, execute our HR operations roadmap and lead these functions day-to-day. Your attention to detail, drive for innovation, customer focus, and proven change management capability will enable the daily operations and the smooth implementation of new initiatives at Notarize.

We’re looking for a thoughtful and intentional leader, with a passion for their craft and the human experience. You are both an expert and a student, driven to learn and create something uniquely Notarize anchored in best practice. Comfort with ambiguity and speed, a deep connection to the Notarize mission and positive spirit will complete the successful candidate.  

You will serve as a key member of the people leadership team, owning strategic initiatives and enabling a team to enhance the employee experience and drive business results.

What you'll do as our Head of Total Rewards and People Operations:

• Design, develop and manage all compensation and benefits programs, people operations functions and our HR tech stack.
• Lead and administer the compensation and benefits function to ensure programs such as compensation, bonus programs, recognition, health, and wellness benefits are competitive, valued, and aligned with Notarize’s culture, business strategy and financial plans.
• Continuously innovate our total rewards offerings to drive engagement and realize efficiency; taking into account the competitive landscape and talent market.
• Oversee improvement of workflows and processes; drive efficiency and automation where possible.
• Lead the Total Rewards education of the internal Notarize community; develop impactful assets to demonstrate our value proposition externally.
• Develop data insights to enhance strategy and impact; design and distribute reporting to share progress and key milestones to organization.  
• Partner closely with peers within human resources, adjacent functions (legal, finance, etc) and leaders across the company to develop and execute effective programs and workflows.
• Build strong partnerships with Support our People operations team in driving solutions and meeting the needs of an ever evolving workforce.
• Manage job leveling, salary surveys, and market analysis in order to make comprehensive recommendations. Understand current and emerging market trends to identify potential opportunities and gaps.
• Manage and provide oversight of our benefits partner for renewal and the open enrollment process, including partnering and negotiating with external vendors, preparing communications for employees, and working with the CPO to ensure employees are well informed and engaged.
• Evaluate all current tools and systems to determine the best approach to scaling people processes in the direction of self-service and automation. Partner with peers to ensure systems and tools are implemented seamlessly.

What we're looking for:

• Someone who leads with a big heart and a big brain.
• A servant leader with a no task too small, no picture too big mindset.
• 10+ years of relevant human resources/people operations/total rewards experience, ideally in a hyper growth technology/computer software environment.
• 5+ years of management experience, demonstrated track record of developing, coaching, and mentoring teams.
• Deep knowledge of solutions, systems and tools of the trade.
• Ability to successfully perform without a net - execute in a dynamic, fast-paced environment, with limited infrastructure.
• Capacity to be both strategic and operational - from the visionary to the hands-on.
• Ability to handle sensitive and confidential situations with tact and diplomacy.
• Demonstrated strength in:
• Analytical and creative problem-solving skills that lead to quality decision making
• Consulting and communication skills with the ability to influence and negotiate
• Interpersonal relationship building with diverse teams; ability to support and influence leaders at all levels of the company
• Business acumen and desire to learn the intricacies of Notarize’s business
• Project management - well organized, plans effectively, meets deadlines and commitments
• Storytelling - building a compelling narrative and passion for sharing the Notarize story.
• Commitment to diversity, equity, and inclusion

Some of our benefits:

• Competitive salaries & equity
• Heavily subsidized medical, dental, and vision
• 401k with 4% match
• Unlimited PTO & flexible work schedules
• Fully-distributed team: work from anywhere in the U.S.
• Paid parental leave
• Annual budget for personal learning & development
• Small, cross-functional teams
• Strong emphasis on collaboration & mentorship
• Paid lunches (through Grubhub) + regular Lunch & Learn sessions

Our core values:

• Solve Problems That Matter: We serve some of the most important moments in people's lives. It's a responsibility we embrace by focusing obsessively on the issues that will have a quantifiable impact on our customers and our company growth.
• Yes Before No: We are optimistic about our ability to change lives by transforming outmoded processes. We believe our efforts can create a better future, and it is our attitude that will allow us to pull that future closer.  
• Start With Why: We don't presume to understand the intentions of the people around us, whether coworkers or customers. We ask honest questions and listen to feedback in order to gain insight, build trust, and create memorable experiences.
• Stamp Together: We create a strong team and a welcoming workplace by valuing diverse perspectives. Every role in our organization is supported and valued equally, without regard to location or background.

Notarize is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We'd love to hear from you.