This candidate will be essential to keeping things moving smoothly, and efficiently, behind the scenes. The ideal candidate will question the norm, fill in any gaps that are found, and proactively solve problems before they occur. The HR Operations Specialist will help ensure that we deliver empathetic, on-brand experiences to all potential and existing apree health employees.

This is a remote role but must be flexible to work pacific coast hours (PST) as needed.

Essential Responsibilities:

• Provide dedicated support to operations with a specific focus on HR transactions, data maintenance, reporting, onboarding, and data management specifically related to employee data/assignment changes, Workday records, and staffing compliance as needed
• Completes all other HR data & transaction requests as needed
• Ensure data quality while maintaining and protecting confidential data with utmost scrutiny, judgment, and care

Desired Characteristics:

• Strong customer service focus, with a high level of responsiveness.

• Genuine desire to proactively assist others, ability to anticipate customer needs.

• Supportive team player with a drive to create a positive work environment.

• Approachable with the ability to diffuse a tense situation.

• Applies solid judgment ensuring integrity, compliance, & confidentiality.

• Enjoys transactional work with the ability to self-manage high volume workload.

• Passion for continuous process improvement and simplification of routine deliverables.

• Strong analytical and problem-solving skills with a proven ability to organize and analyze data.

• Understands and utilizes Workday HCM system knowledge

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Knowledge of employment-related laws and compliance procedures.
• Proficient with Microsoft Office Suite, Teams, and G-suite
• Proficiency with Workday HCM a must.
• Proficiency with or ability to quickly learn the organization’s talent management system, JobVite

Education and Experience:

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred or equivalent work experience.
• At least three years of human resource experience preferred.
• SHRM-CP a plus.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

Our Values

One team. On a mission. Making things happen.

Diversity and Inclusion

The Castlight culture values and celebrates different backgrounds, perspectives, and points of view. We believe our diversity helps drive creativity and innovation. We strive to make everyone feel included, valued, and engaged; enable them to do their best work; and build their careers here at Castlight. That is why diversity and inclusion are more than just words to us. Rather, they are a commitment to a culture where employees feel respected and empowered to share their ideas and deliver the best results.

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