About You

You have over 7+ years of recruiting experience with at least two years of recruiting management experience. You have scaled and managed high-performing recruiting teams, ideally in a software company context.

You value individual and team development. You have successfully coached those you manage to higher levels of performance.

You're a trusted talent partner. You advise executives and the broader recruiting team on strategies to attract and assess talent on a global scale.  

You are passionate to grow diversity and inclusion in the workplace. You will coordinate and develop initiatives to grow representation and ensure equity in our recruiting process. Prior success with diversity initiatives is highly valued.

You believe empowerment is critical to successful recruiting. You build systems and processes that enable your team to drive their own work and communicate proactively with stakeholders.

You have experience with Applicant Tracking Systems (we use Greenhouse) or CRM systems. If you’ve not used these tools, you should feel comfortable researching them and pushing buttons to see what happens.

You are data-oriented. You track pipeline health to balance your team’s priorities and set hiring manager expectations.

Things You Do

Zapier is a fast-growing and remote-first company, so you'll likely gain experience on different projects across the organization over time. That said, here are some of the things you'll do in this role:

• Lead a team of recruiters to meet Zapier’s hiring goals for our Support, Marketing, Operations, and Business Operations teams.
• Build rapport with each member of your team and support them to grow their skills.
• As needed, recruit for your team to ensure you have the right blend of skills and experiences represented.
• Partner with our Sourcing, Recruiting Operations, L&D, and Rewards teams to provide an exceptional and equitable experience to every applicant.
• Assist with developing job posts and rubrics. You'll work with the hiring managers and recruiters to tighten up job descriptions, screening rubrics, and promote an equitable hiring process along the way.
• Keep hiring managers informed on progress in ways that are clear, simple, and inspire discussion on new ideas.
• Leverage our tools and data to continuously improve how we attract and assess talent.
• Advance Zapier’s broader diversity efforts by emphasizing diverse applicant pipelines and equitable candidate experiences.
• Promote a team culture where new ideas are encouraged—Zapier believes that experimentation and fresh thinking make us better.
• Travel of 5% - 10% for company retreats that rotate to various cities throughout North America.