Kentik is the network observability company. The most recognizable brands, including IBM, Zoom, Twitch, eBay, Major League Baseball and many more, turn to Kentik to understand what’s happening on the networks they own, as well as all of the other networks that might impact their business.

We’re a growing People and Talent team that needs help holding down the fort! Our team supports close to 200 team members in over 30 states and 16 countries around the globe. Teamwork is not only at the core of how we work together, but also how we support the company as a whole. We’re a supportive group that shares wins and we’re looking to add a new team member that will grow our capacity and resources to enable us to deliver an exceptional employee and candidate experience while innovating and evolving our approach. We encourage exploration, creativity and independence. This role will provide a strong foundation for skill development at a rapidly scaling start-up.

Enough about us, let’s talk about you!

If you’re reading this, you ideally have a passion for People Operations and understand its importance to an organization. And if you’re thinking about applying for the role, you preferably have a skill set that includes:

Hyper-organized - You know how to keep track of multiple projects and deliver on time

Attention to detail - You look at the finer details and appreciate accuracy and consistency

Strong analytical and problem-solving skills - You like to improve on and help implement processes that scale

Empathy - You always seek to understand someone's struggle

Understanding of cultural differences - You appreciate and love to celebrate a diverse team

Collaborative - You are ready to work alongside smart, driven teammates, but you also know how to independently run a project from start to finish

Your Responsibilities

• Benefits Administration
• Assist with the administration of all benefits including, Medical, Dental, Vision, and Life Insurance plans, Disability, FSA, HRA, and 401(k)
• Complete benefit reconciliations; maintain and update data and resolve discrepancies in the backend if they arise
• Perform and facilitate benefits and wellness administrative functions, including open enrollment support, coordination of employee wellness events, and processing of employee wellness reimbursements

• Data and Systems Integrity
• Maintain HRIS database and employee information ensuring data is up to date and accurate
• Maintain personnel and I-9 files ensuring accuracy and compliance
• Ensure accuracy and integrity of data processed for talent acquisition, payroll, benefits and wellness, transfers and promotions, employee relations, onboarding, offboarding, and other human resources-related administration actions
• Ensure integrity of data on intranet, including updates to promotions and transfers

• Administrative
• Perform general human resources administration processing, to include verification of employment, reimbursements, life events and other tasks
• Respond appropriately to confidential and sensitive information while maintaining a high level of confidentiality at all times
• Respond to employee or employee-related inquiries and route them to appropriate contact if necessary
• Complete ad-hoc reporting requests in support of HR and business initiatives
• Assist with travel planning and coordination for internal team events
• Purchase office items and maintain accurate records

Perks

• 100% employer paid medical, dental, and vision insurance for you and your dependents - yes, 100% employer paid!
• Health Reimbursement Account (HRA) for you and your dependents
• 100% employer paid STD, LTD and GTL
• Stock options
• Vanguard 401(k)
• Paid holidays and flexible time off
• Parental and medical leave
• Monthly wellness stipend and internet reimbursement
• A generous budget for new equipment and home office set up
• Remote work from wherever you are
• And more!

Come Work with Us!

The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik.

We don’t look for individuals who fit the culture, but those who will continue to add to the culture.

We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status.

Come as you are!

We recognize the imposter syndrome might show its head as you read through this job description and although you might not check every box, we don’t want to miss out on the possibility of speaking with a perfectly imperfect candidate. So if you think you have what it takes - apply today and let’s discuss!