Senior Manager, Employee Events


Thumbtack believes in the power of virtual-first work to unlock a fundamentally better employee experience - empowering employees to work from anywhere while growing their careers at Thumbtack.

Virtual-first work as a day-to-day model allows us to operate as a unified team, maximizing impact regardless of location. Simultaneously, our virtual-first work vision is grounded in the belief that in-person connections and events are the backbone for forming meaningful bonds, developing new relationships, building a strong sense of community & culture, and ultimately -  building a stronger Thumbtack. We are virtual first, not virtual only!

As our first-ever Senior Manager, Employee Events, you will bring our Future of Work vision to life by curating in-person connections for Thumbtack employees through memorable in-person events, including our annual Camp Thumbtack employee retreat and quarterly Team Offsites for all Thumbtack employees.

You’ll work collaboratively with stakeholders across the business to ideate, drive and execute our events program, developing and implementing strategies, tactical plans, and overall event management best practices to create an incredible in-person experience for our employees. This role will directly own our events program from ideation to execution, measure what’s working and what’s not, coordinate event and travel logistics, and oversee the Events budget.

Our new Senior Manager, Employee Events will report to the Director of Employee Experience, have direct lines to our VP, People and Thumbtack’s Future of Work Steering Committee, and collaborate cross-functionally with leaders throughout the business.

This role will manage a small team of event/logistics coordinators. This role requires domestic travel one to three times per quarter and in-person attendance at Thumbtack events.

Create and implement a scalable long term in-person events strategy that solves for our current and future state within the framework of our Future of Work vision
Own the events lifecycle, from pre-planning to timeline management, logistics, operations, budgets, calendars, execution, KPIs and reporting.
Lead the planning and execution of our inaugural Camp Thumbtack in partnership with with our external event agency and execute quarterly team offsites in partnership with the inhouse team
Establish timelines and project management strategies that ensure parallel work streams execute simultaneously, seamlessly, within budget and according to plan
Ideate creative solutions, event concepts, content, and programming that are fresh and relevant to our brand, venues, and programming
Develop policies, procedures, and playbooks for repeatable and scalable events and travel logistics
Oversee events-related customer support and logistics, as well as third-party vendors and relationships (inclusive of venue/hotel partnerships, airline partnerships, and event support vendors)
Must-Have Qualifications
If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

7+ years demonstrated success planning, leading, and executing medium and large scale Employee Event programs, either in-house or within an agency
3+ years as a team builder, managing a direct team of event coordinators and external event agency/vendor partners
Operational rigor with a proven ability to define event program strategies, operational plans, objectives, KPI’s, ROI’s, and logistical tasks without waiting for top-down direction
An effective multi-tasker who successfully navigates a fast-paced environment, multiple priorities, and a robust events calendar
Strong ability to work and partner cross-functionally to incorporate and act on feedback from stakeholders and senior leaders
Strong written and verbal communication skills, with experience using G-Suite programs (Slides, Docs, Sheets, and GMail) to convey ideas
A creative visionary, with high levels of ownership, detail orientation, initiative taking, and passion for creating moments that matter and a first-in-class employee experience rooted in our values and Future of Work Vision
Nice-to-Have Qualifications
Experience working in a fast-paced or high-growth tech company with distributed teams
Experience planning in-person events since the start of the COVID-19 pandemic
Experience building resort, venue and/or airline partnerships and agreements

Apply here